Our floating support services provide free assistance to those at risk of losing their home, or who need help with maintaining tenancy.
We can advise and support with any accommodation relates issues that you may be experiencing.
Our services support people at risk of losing their home in the areas of Bury and Lancaster.
To be eligible for floating support with your accommodation, you must:
Have a housing related issue
Be over the age of 18
Have a temporary or permanent accommodation
Need support to source suitable accommodation
We can help with
- Staying in your own home
- Finding a new home
- Setting up a new accommodation
- Signposting for legal advice with regards to tenancy/landlord
- Basic money management
- Addressing arrears and debts
- Getting involved in the community
- Support and signposting to access services to help improve your health and wellbeing
- Advice for accessing education, training, or employment
- Develop the skills and confidence to live independently
- Source furniture and work with rough sleepers
How to access
In Lancaster
- Call 01524 582257 during office hours (9am – 5pm – Monday to Friday)
- Out of office hours and weekends call 01524 67099
- Online –https://www.lancaster.gov.uk/housing/homeless-or-at-risk
- Email – strategichousing@lancaster.gov.uk
In Bury
- Call 0161 447 8821
- Online – https://www.bury.gov.uk/housing/homelessness/central-access-point
- Email – buryfloatingsupport@calico.org.uk
- In the community at drop-in sessions across the borough of Bury in locations such as Bury Central, Redvales, Brandlesholme, Ramsbottom, Radcliffe and more.
You will work with your Floating Support advisor to identify what support option is best for you.
If a Support Plan is required, you and your Floating Support advisor will work together to create this. It involves looking at your needs and jointly agreeing goals for you to work towards. The plan will provide a guide and give you a clearer understanding of the actions that need to be undertaken.
Your Floating Support advisor may also refer you to other service providers to ensure you get the help you need.
Proud to be working with
“I’m so grateful for the help I got from the person who supported me at Bury Floating Support and for not giving up on me like so many other services have done in the past. She helped me to get my mental health recognised and I’m looking forward to getting treatment as this will help me to live a happier and more fulfilling life in the future. I am now in Bury Supported Housing and happy to continue to get support from staff as I know they will end my homelessness for good.”
