Resettlement Team

We provide locally commissioned support to help refugee families rebuild their lives safely and independently.

Our Resettlement Team helps refugees settle into local communities. We support each person based on their needs, helping them adjust and use their strengths to make a positive difference where they live.

We support individuals and families who have been granted refugee status through official UK resettlement schemes.

Our work supports safer, healthier communities by helping families integrate, contribute, and access the right services at the right time.

What we do

Our aim is to help Refugees integrate into the UK and live sustainable, productive and healthy lives. We provide support that will help refugees adjust to life in the UK, such as; 

Employment and Volunteering 

Health and Wellbeing 

Education and Training 

Social and Leisure 

Benefits and Finance 

Legal  

All support is delivered in line with UK Home Office resettlement schemes and local safeguarding protocols.

Who we help

Refugees are referred to us by local authorities and we provide support for any refugees eligible under the UK Home Office resettlement schemes.

How to access

These schemes include: 

  • The Afghan Relocations and Assistance Policy (ARAP) 
  • UK Resettlement Scheme (UKRS) 
  • Afghan Citizens Resettlement Scheme (ACRS)

Our resettlement team working closely with refugee families to provide person-centred support plans in a trauma informed way. 

Caseworkers collaboratively work with UNHCR, Home office, Lancashire County Council, district leads, DWP, specialist providers, health, education, training providers and other support groups/services from the voluntary and faith sector.  

Our service operates in full compliance with UK Home Office guidelines and local safeguarding protocols.

Young refugee family in an education setting

‘I’m really happy with the support that has been provided to me by my caseworker and the support Afghan refugees have had through Gateway. It’s not always easy to do what you do but thank you for your extra effort and all the support you have given me and my family.’

 

The aim of Personal Integration Plans is to facilitate the collection of relevant information that helps us to, working with resettled refugees:

  • Plan the best services and support for resettled refugees.
  • Consider their wishes and expectations in service planning and delivery.
  • Support them to lead independent and self-sufficient lives.
  • Identify specific needs that may require bespoke interventions.
  • Identify actual and potential barriers to integration.
  • Identify potential partner agencies and organisations.
  • Understand how their views, wishes and expectations change over time.

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